Privacy Policy

RAY Labs sal and Affiliates (collectively, “RAY”, “we”, “us” or “our”) is committed to safeguarding your privacy. By using our website and all of RAY Platform, including by providing us with any personally identifiable information, you are accepting and consenting to the practices described in this policy (“Privacy Policy”). Capitalized terms used below but not defined in this policy have the meaning set forth in the Terms of Service.

Collection of Personal Information

Visiting the public areas of our website and all of RAY Platform does not require you to provide any personally identifiable information, such as your name, address, e-mail address, or phone number (“Personal Information”). When using the public areas of our services we employ technical systems (such as cookies) that would collect some Personal Information such as the date and time of your visit, your computer’s browser type, operating system and IP, and any referring and exiting URLs.

Credit/debit card details and personally identifiable information will not be stored, sold, shared or rented to any third parties.

You may choose, however, to provide us Personal Information in order to contact us or to utilize our Services.

Legally Required Disclosure

We may disclose any information, including Personal Information, as is required to comply with any applicable law, regulation, legal process or governmental request. 

Third Parties

Except as otherwise disclosed in this Privacy Policy, we will not sell, rent or transfer your Personal Information to third parties without your consent. We may, however, use the information you provide in aggregate form for business purposes, such as generating statistics and developing marketing plans. We may also collect, store or accumulate certain non-personally identifiable information concerning use of our services (namely the website and all of RAY Platform).

Links

RAY’s website and the all of RAY Platform may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you link to or otherwise visit.

Business Transfers

As we continue to develop our business, we might sell or otherwise transfer certain of our assets. In such transactions, user information, including Personal Information, is generally one of the transferred business assets, and by providing your Personal Information to us you agree that your data may be transferred to such parties in these circumstances. However, the transferred Personal Information shall remain subject to this Policy and purchaser shall inform the end-users of any changes to this Policy.

Data Sharing and Transfer

Any information received by us through the website or all of RAY Platform, including Personal Information, may be transferred to or shared across our integrated networks with one or more of our affiliated offices in other countries that may not be subject to data protections laws similar to those prevailing in the jurisdiction in which such information is provided to or received by us. However, all of our offices adhere to the same procedures with respect to your Personal Information, including this Privacy Policy.

Cookie Policy

This is the Cookie Policy for RAY Labs’ website accessible through https://getray.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Login related cookies
  • We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in
  • Forms related cookies
  • When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies
  • In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
  • For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through our support email support@getray.com

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. If we make changes to our Privacy Policy, we will post the revised policy here. The revised policy will also apply retroactively to all data we have collected through the website and all of RAY Platform.

Version 6 (updated January 1st, 2023)